Waited over a month so I could use anesthesia and basicly I could feel most of it... Asked for more of "anything" was denied... Worst experience I've had in a while! Would not recommend

Overall my experience was fair to poor. I scheduled two appointments to have my wisdom teeth pulled. The first was a consultation and the second the procedure itself. The "consultation" started by having me watch a 10-minute video, then Andrew Hartwig, who would perform the procedure, came in the answer any questions I had after the video. Andrew Hartwig's demeanor was as of a distracted businessman. He had me initial a series of statements that would protect him from liability and he left the room for me to do that. The entire consultation lasted less than 20 minutes. Following the procedure I contracted a nasty sinus infection. Sinus infections can be connected to the removal of wisdom teeth. I called the office and spoke to the nurse, who would ask Hartwig about what I should do. She called me back and Hartwig claimed there is no connection between wisdom teeth and sinus infections. I asked if I could speak to him myself -- she said I could not. There was no follow-up appointment after the procedure was done, no checking up on how I was doing. Andrew Hartwig has the bedside manner of a cold fish -- he's all business. If you don't want to be treated like a customer when undergoing oral surgery, and have the option of going somewhere else, I would recommend going somewhere else.

I admit, I delayed getting a dental implant a long time because I was nervous about the proceedure. I finally got tired of having a gap in my teeth, and set up the appointment. The offered sedation, which I was really happy about! They explained it in detail and took time with me. The day prior to my appoinment I found out I was pregnant!! I called figuring they would want to cancel, but they said to try it awake. I have to say, I was completely amazed. It might have taken 15 minutes or so. When I went home, I did not take any pain medications and NEVER felt pain. I would not hesitate to have this proceedure done, it was so easy. Also everyone was friendly and professional. 5 stars from me!!