Pickard is one of the most amazing orthodontic practices I have encountered. I've been a patient there for two years and they have always worked with me no matter what the circumstance. I wasn't there when Armstrong was there ( I started treatment in 2008) but Dr. Pickard is amazing with his patients and takes the time to get to know them and explain what is going on with your treatment. The staff there is unbelievably friendly and experienced. I can't imagine having gone anywhere else!