Family Dental Care of Champaign
Reviews
Learned my lesson! Should have listened to the reviews! Even after informing them twice that I was ONLY getting a cleaning, paid by my insurance, and them telling me they accepted my insurance, I treked over there to spend almost 2 wasted hrs. of my time only to be told I needed to PAY them $138.00 (they DIDN'T accept BC/BS!) I call that a bait & switch! They get the one ☆ for offering me a toothbrush & floss for my trouble. Now I STILL need a teeth cleaning.Who knows, maybe they do good work IF you can afford it!
I walked into this dentist office and something just didn't feel right from the start. The "business associates" or whatever they're called are dressed really nice and they smile like foxes. After being told that my initial appointment would include an exam, x-rays, and a cleaning, and it would take 40 minutes, the "business associate" told me I would have to schedule my cleaning for another day (that's a totally separate charge, which is very different from what I was told on the phone). I went back to have my exam, where they took more x-rays of my mouth than I've ever had before. The hygienist then pointed out all of my cavities - I'd never had a cavity in my life, and suddenly I had 7. The dentist came in and told me I needed to "start being responsible and floss." I was ready to cry, I was so angry. Then another greasy business associate came in to tell me about my treatment options and how I'd have to pay $1100 (I'm sure it'd actually be much more). They also told my husband that his wisdom teeth were full of cavities and needed to be removed right away - except only one of his wisdom teeth have erupted. I'm no dentist, but your mouth would have to be in sorry shape to have cavities in teeth that haven't seen the other side of your gum line! I chose this place because it was seemingly less expensive than other dentists, which is important since I don't have dental insurance. I called my old dentist - a lady who's been around for decades and has an excellent practice - who told me to come in for a second opinion, no charge. I'll gladly pay the higher rates if it means I never have to go back to this horrible "dentist" again. Stay FAR away!!
They are only interested in making money. Do not make an appointment before you confirm what they are going to charge you. I was very dissapointed with their entire operation including the dentist.
I hadn't been to the dentist in 10 yrs due to a fear of the dentist so I had alot of dental work that needed done. I first went here for sedation dentistry and the staff and Dr. were all very pleasant, informative, caring and proffesional. After that apt. the Dr. recommended me trying a couple fillings with out sedation so I trusted him and went back and was able to do it without sedation. He made sure I was comfortable the entire time. Now a year later, and several apts, I am finally all caught up on all my dental work. I would strongly reccomend this office to anyone I know. My overall experience with them has been great.
I just found out that Dr. Xu is NOT with this office any more!!! Do NOT go to this office... Now all of people there are about money, they even have a quota to meet (I overheard when I was there). Do not get tricked by their smiles, they are after your money!!! They will keep calling you until you tell them to stop!!!