ann arbor family dentistry: lee in dds

Ann Arbor Family Dentistry: Lee In DDS

dentists
2755 Carpenter Road
MONDAY
09:00 AM - 08:00 PM
TUESDAY
09:00 AM - 08:00 PM
WEDNESDAY
09:00 AM - 05:00 PM
THURSDAY
09:00 AM - 05:00 PM
FRIDAY
09:00 AM - 05:00 PM
Reviews
Matthew Stonebraker - March 26, 2012

My girlfriend and I have had nothing but nightmares dealing with Ann Arbor Family Dentistry. It started with a routine check-up for her that discovered several cavities. No big deal. We went back to have them filled, but the next day she was experiencing pain with eating from the new fillings. I understand that happens sometimes, so we didn't fault them for it. Instead, we called and the receptionist scheduled an appointment for the very next day to take care of it, as it was causing her physical pain. When we arrived for the follow-up appointment, we waited for 20 minutes before we were informed (by a different receptionist) that we were not down in the appointment book for today. It turned out the dentist wasn't even THERE that day, so not only did the receptionist we spoke to tell us to come in during a time when no one could see us, she didn't even schedule the appointment. When we explained the situation, the current receptionist did not seem to care and didn't even ask if we wanted to schedule a new future appointment. We asked if we could get a new appointment for the following day, and watched her write it down. My girlfriend was still experiencing pretty bad pain from eating, so the waiting was pretty bad. Thankfully, we WERE able to be seen the next day. While in the waiting room, I witnessed an exchange between the receptionist and another patient, in which the patient had read online that this office accepted her insurance. When she got there, though, the receptionist was not sure if they did or not and had to consult the dentist, who said "No, we don't take that, the website is wrong." To further worsen things, though, the receptionist continued to talk about this matter rather loudly in the waiting room, rather than invite the patient into a more private setting to discuss payment options. It was embarrassing for both the patient and for me. My girlfriend reported that during the appointment, she could hear the dentist and his assistant fighting, during which the assistant called out "DON'T TOUCH ME!" and "I'M AN ADULT!". The dentist responded to this with "What kind of adult spends an hour in the bathroom [at work]?!" and encouraged her to go home for the day, to which she shouted "I AM HERE TO HELP PEOPLE!" Now, honestly, this exchange is completely hilarious to both my girlfriend and I, but that kind of behavior is completely unprofessional. The final nail in the coffin was that even after coming back to have the fillings fixed, she STILL experiences some pain from one. By then, however, we had enough. We have found a new dentist and we are warning everyone we can about this place.

Nearby Listings
Washtenaw General Dentistry: Bernier Brent DDS
3075 West Clark Road
Dentists
Nuclear Medicine (Bone Density) at East Ann Arbor Health and Geriatrics Center
4260 Plymouth Road
Radiologists
08:30 AM - 05:00 PM
Embree Dentistry
2340 East Stadium Boulevard
Dentists
Ann Arbor Family Dentistry: Lee In DDS
2755 Carpenter Road
Dentists
09:00 AM - 05:00 PM
U-M-Department-Oral: Edwards Sean P DDS
1011 North University Avenue
Dentists
Sandra J. Hilton, PT
5340 Plymouth Road
Physiotherapists and Acupuncture
Still Waters Counseling
137 Keveling Drive
Counseling Centers
Zahn Mark D DDS
1910 Packard Street
Dentists
Brandon Neonatal Intensive Care Unit at Mott Children's Hospital
1540 East Hospital Drive
Hospitals
Dr. James L. Adams, MD
1974 North Huron River Drive
Eye and Vision Centers
08:00 AM - 05:00 PM
ATI Physical Therapy Saline
6180 E Michigan Ave
Physiotherapists and Acupuncture
07:00 AM - 08:00 PM
Dubel Donna R
3145 West Clark Road
Physiotherapists and Acupuncture
U of M Dermatology Associates: Voorhees John J MD
1500 East Medical Center Drive
Dermatologists
Dr. Neil Kinra, DDS
146 South Industrial Drive
Dentists
08:00 AM - 01:00 PM
Bowbeer Grant R N DDS
606 West Stadium Boulevard
Dentists
Kroger
2010 Whittaker Road
Pharmacies
09:00 AM - 09:00 PM
Ronald S. Sayre, PT
1500 East Medical Center Drive
Physiotherapists and Acupuncture
Adult Psychiatry - Psychiatric Emergency Service
Ann Arbor
Urgent Care
Ann Arbor Oral & Facial Surgery, Sturtz David H DDS
3055 Plymouth Road
Dentists
08:00 AM - 03:00 PM
Family Chiropractic Clinics
120 West Eisenhower Parkway
Chiropractors
mobile fallback
desktop fallback