To be honest, I've had "bad teeth" since I was a kid and have had more than my share of dentists and hygienists that were rude and demeaning just because of the # of fillings I have. Scare tactics don't work, I brush and floss more than most of my friends. At Dr. LaFleurs' office, I have never felt anything but kindness, maybe a little kindhearted teasing about grinding my teeth. The cleanings are so much more gentle than when I was younger. The staff is very friendly and easy-going.