Even if you have someone who can sit at your bedside 24 hours a day while you stay here, DO NOT STAY IN THIS HOSPITAL OVERNIGHT!. The staff takes it upon themselves to change doctors orders, and their pain management is non-existent. Last year I was in for 4 days. one nurse removed the pain pump because she didn't feel I needed it for the surgery I had (mastectomy with reconstruction). Another nurse decided to take the call button and remove it from my room because she felt i should be doing things on my own. Nurses argued with my surgeon about admitting men front of me prior to and after surgery. At one point during this stay, the care had gotten so bad I called my surgeons office and she had to come in and inform the nursing staff that she was the doctor and they were the nurses and therefore they were to follow her directives to take care of me. I had one nurse belittle me and tell me to quit faking the pain! I listened to the nurses make very derogatory remarks about me on their little radios they use for communications. For the last surgery, again, nurses argued with my surgeon about the care she wanted to give me. It was so bad, I opted to come home instead of being admitted as she wanted. They stood and argued with her in the hall outside my room both before my surgery and after! Then the man who has NEVER EXPERIENCED having his breasts removed, his chest expanded, drain tubes places in his chest, and implants put in, came in and told me I didn't need the intercostal pain shot. He knew nothing of my history other than i was there for surgery that morning. My surgeon has been taking care of me for over a year. She is well aware of my chronic pain issues and the difficulty in managing my pain. I love my surgeon. She is a patient advocate through and through, however, I wish she worked through a different hospital because the care there is awful and the staff should never, NEVER, argue with the surgeon, especially when the patient can hear it. Unprofessional staff. No pain management. Terrible food. The worst care I have had in any hospital I have ever stayed in. I am a two time cancer survivor and I have a lot of in hospital time under my belt and this place is beyond unacceptable for care.

I had an absolute horrible experience with the workers over the phone today they were rude and very unprofessional. I called today for a family member there and they told me that because of the law they are unable to connect me to that person (which is the law and is the right things to do) upon them telling me this I told them that a case worker had let me know about this family member being there so I was curious if they could have my family member give permission of release of information. Once I asked this the woman on the phone asked me to hold in which she began speaking to another worker without putting it on hold so that I could hear the whole conversation taking place. The woman were talking back and forth about how they cannot release the information which led me to believe that my family member was there (so they did a horrible job of not releasing it). Lastly, the lady was rude and spoke to me like I had no common sense, she talked down to me and asked me if that was all I needed as if she had helped me with something. HORRIBLE PEOPLE SKILLS.

good

Great care, great workers

Garbage.