Buffalo Eye Clinic
Reviews
Love the friendly service that I get here. I see Dr. Stoltman and he is wonderful, he takes the time to talk to me and my mom and explain things so even I understand them. When I did have to pick out glasses the staff over there in that department that was a great experience as well. They took their time, I didn't feel rushed and they showed me things in my price range. Also explained insurance to my mom and me at that time too. If you don't have an eye doctor or you do but your not completely happy than I would suggest that you give Buffalo Eye Clinic a try.
The staff is always so great. We have 5 people in our family with glasses and I know at Buffalo Eye Clinic we will be well taken care of. They go above and beyond to give great service.
Our appointment was very disappointing and I won't be giving them any further business. The only reason they get 1 star at all is that they had a same-day appointment available for a suspected eye injury. However after seeing Dr Melgard I assume he was available because no one else wants to go to this guy! He was very impatient, rude, short tempered and plain disrespectful to me and my minor-child, who was the one being seen. My daughter left the appointment really upset and embarrassed by how inferior he made her feel when she didn't understand some of his commands during the office visit. He was truly RUDE and snappy! I also felt rushed by the desk staff even though I was genuinely interested in hearing about other services they have available, thinking I could at least go back to that clinic but see another doctor in the future. The final irritation was that they delayed sending the RX to our pharmacy that's right in town, so even 45 minutes later it still wasn't available for us to pick up. In all, definitely not worth going to again! Buffalo has many other optometrists that deserve our business instead!
I have been going to the Buffalo Eye Clinic for many years, and highly recommend them! Dr Melgard and his staff are true professionals in every sense of the word: experienced, caring, friendly, ensuring any questions and concerns are handled to your understanding and satisfaction. 5 stars, well deserved! Keep up the great work!
I have been going to Buffalo Eye Clinic for well over 10 years years - the staff is professional, friendly and I always have a great customer experience with all of them. Dr Rodney Melgard is the best optometrist I have ever had the pleasure to work with. He is a true professional, he always explains every thing in easy to understand terminology and makes me feel welcome and I know that I have been well taken care of. I highly recommend anyone to go to the Buffalo Eye Clinic.