Wow. This was, no exaggeration, the worst doctor's office experience I have ever had. It was my first visit here. I was not greeted when I walked in. The staff at the front desk did not even return my greeting of "Hi. How are you doing?". So I sat in the waiting area, kept to myself, and read a book while I waited (for over an hour). In the time that I waited, I heard the girls at the front desk insult me, other customers, and even their other coworkers. I had no desire to overhear their conversation, but unfortunately, these girls either have no control of their volume, or simply don't care about being heard. Even though I was patient, polite, and kept to myself, they called me "weird" and they also made some unpleasant remarks about my appearance, even though I was sitting right by their desk. The only person who was polite was the young lady who prepped me for my eye exam, so kudos to her for being nice in an office full of awful and rude little girls. I waited for about 30 minutes in the examination room for the doctor. When he came in he said, "Paul?" and I said, "Yes, Hi. How's your day been so far?" He ignored my question and said, "Let's get started on this eye exam." That was truly all he said to me except "Read that row." and "1 or 2?" The eye exam went way too quickly and I felt very rushed. At one point I asked to see the "1,2" again and the doctor made a groaning sound before reluctantly showing me the two options again. After the exam was over, I thought "Well, at least it's basically over. Can't get any worse, right?" Wrong. I went to pick out glasses. The girl who was "helping" me kept making me try on glasses I didn't want (and also kept pushing the most expensive brands on me). When I found some that I liked, I took them to her and said "I like these a lot. I'll pick these." She made a disgusted look and said, "Really?? Those? They don't look good on you." I said, "Well these are the ones that I want." She looked at me like I was insane and said, "There's a lot of brands here. Why don't you pick some other ones?" I said, "No. These are the ones that I want. Isn't it my choice?" She acted offended and said, "I was just trying to help you pick better glasses because those don't look good." After that, she gave me the silent treatment and rushed me out the door. Who hired these horrible, rude, appalling girls? I felt like I was in a high school cafeteria, trying to sit at the popular girls table, only to be rejected and insulted for even trying. It's an eye doctor's office, not your Senior Year Homeroom. These little girls need to grow up and learn to respect their clientele. If you have even one shred of respect for yourself, don't go to this place. You will be insulted and degraded just for stepping through the door.

I would rate this place in the negatives in possible. I dread going to this place. Every time I go, the employees are very rude. The girl with the short hair should be fired immediately. She's the worst of all- taking personal calls, talking about other employees in front of everyone and just being flat out mean to the people that walk in. When I walked in today, someone had to tell her to calm down while she talked to someone on the phone about her internet bill. I would not advise going here. Anywhere else would be better than here.

They are rude on the phone and talk to you like you are stupid.

Worst eye care I have had in the past 20 years of wearing glasses and contacts. Please do not let these people waste your time. They do not call when your lenses have come in - mine sat at the desk for 2 weeks before I called to check. Dr. Hooker spends all of 10 minutes "examining" your eyes. When I called back to discuss my trial pair of contacts, they did not even have record of what contacts they ordered for me. It has been 2 months since I went in for my exam and I still do not have a box of contacts. I have put in numerous phone calls to no avail. Please go to a doctor who will actually CARE for your eyes because these people DO NOT.

I have no complaints. They called me to remind me of my appointment. They are polite and courteous.