Northgate Eye Center, OD, PA
Reviews
Buyer Beware! Although Dr. Parke was nice, her staff members are a liability. I was originally told my insurance would cover a large % of my exam, glasses, etc. Then when I inquired about the military discount I was told the insurance was cheaper. I paid that amount in full prior to pick up. Then I was called back with three different prices before my glasses even made it in. When the glasses were actually ready, almost three weeks later (#ridiculous), was told to pay another price despite being told something else over the phone. Upon arrival, had to explain the entire situation to another staff member and still had to come out of pocket just to leave with them they say due to my insurance. The objective was to get the best deal either insurance or military discount and I am certain I was robbed blind, literally. I never received an apology for wasting my time or having to pay additional money outside of what was originally quoted. To follow all of this frustration I noticed after leaving the prescription didn't seem correct but I'd rather go blind then step foot back in that place again! Save your time and money and find somewhere else that values the full customer experience not just the eye exam.
Ladies and Gentlemen, If you are not satisfied with your eye care please make an appointment with Dr Parke at the Northgate Eye Center. She treats you like family. I had a very hard time with my glasses this time her, her optician Ms Turbeville worked with me until they got it all right. I was so happy. My drive home was wonderful. Dr Parke is so very kind. Trust me people you can't get better care. diane
Such a pleasent experience. I brought my toddler with me and the staff helped me with has as I had my exam done. This place is so professional!
Dr. Parke was awesome. I have a phobia of anything coming toward my eye. Dr. Parke was so patient with me! I have to be one of the worst eye patients out there, but unlike other eye care places that would get frustrated with me or use force she was very compassionate and understanding. I am so bad that I tear up just thinking of something coming toward my eye. She is the best!