Very poor customer service. Waited 45 minutes (at 8:30 a.m. mind you) for a simple eye exam. Then waited one full week for a call-back regarding ordering my contacts. The woman at the desk actually told me they were "super busy" so if I didn't hear from them by the following Tuesday I should call and remind them (!) Finally did call them, was told I there had been some mix-up, but I would receive a return call by the end of business day with ordering info. Never heard from them that day, called two more times and got a recording both times! Ultimately I gave up and took my prescription to another local eye clinic. Don't waste your time here.