Atlantic Urgent Care
Reviews
I am a 60 year old disabled person and a retired Proffesional RN not by choice but due to my disablity. I also have Osteo genisis imperfecta tarda type one (brittle bone disease) . I have multiple sites of metal in my body due to multiple fractures throughout my life . The most recent is my back which has been reconstructed from thoracic vertebrae T7 through L1 and is held together by steels rods and an artifical vertebrea at T12 in a metal cage. I have been on pain management since October 19th of 2004 related to my back construction which also left me with nerve damage from T7 to T12 due to the surgery with a bulging of the abdominal left obligue muscle which I have to wear an abdominal binder. I see my primary care physician every month for my pain management and to recieve a perscription for my pain medication which I will have to take the rest of my life. On July 3, 2012 I had an appointment with my primary care physician for my pain management . The day before I was called by my primary care physican that his office was closed due to the storm we had on the east coast he adviced me to go to Urgent Care in Galloway, and ask them to give me a refill or enough medication for a few days until his office reopens . At 9:15 am I was at Urgent Care to see thier doctor, Dr Pepe and nurse Wendy. I was a number number #9 you are a number there. The customer service rep Elizabeth was very nice . I was called back at 9:55 am by the nurse Wendy and she took my complete medical history also the bottle of perscription medication I have been currently on since October of 2004. My blood pressure was at that time 154/101 . pulse rate was 102. pulse ox 97.resp 24. My blood pressure was NEVER that high so I knew I was starting to go through withdraw or I was what they call an evolving cva (stroke) . I also suffer from emphema I might add. Than Dr.Pepe walks into the room and I had to advise him of my medical history plus he was also shown xrays of my back which I have right on my cell phone. I wasn't even in the room for 5 minutes and he said sorry Ms. DeMarco we do not write perscriptions for any narcotics at Urgent Care no matter what the situation is . He said he could give me a list of pain management doctors which I already have or I could go to the Emergency Room . Lets charge the insurance companies right thats why the public pay high rates for medical insurance. So I than said to Dr. Pepe you are sending me out of here with blood pressure at the rate of 154/101 with nothing not even for my blood pressure and absolutely nothing for my back ? His answer was I am sorry but they are my policies . He also tried to blame my primary care physician for not calling in my medication to my pharmacy . I had to advise him that it's against the law DEA to call in narcotic perscriptions that it no longer can be done any good physician would know that . He than said that my primary care physician could write a perscription out and leave it somewhere where I could go pick it up . I couldn't believe what I was hearing at this point . I left the room and went to the front desk and advised Elizabeth that my insurance better NOT be Charged because the doctor did nothing only to prove how negligent and how dangerous Urgent Care is and the life threathening danger they put patients in. As soon as I got home I called my primary care physican and he called me right back and advised me what to do . I also called my insurance company and gave me a heads up that I got no care what so ever there at Urgent Care in Galloway and all names , I than also called an attorney . I just pray nothing gets any worse than it is now . My advice DO NOT GO TO URGENT CARE or any facility that is connected to them and that would be Atlantic Care. Go to Shore Memorial or Virtua . Mary A DeMarco RN.
Kuerig coffee and tea and friendly staff.
I took my daughter for a eye puncture in which they didn't have the machine to service her.So they sent me to the ER in which I would have had to pay 100. I asked a few co workers and they told me to go to Urgent Care in Egg Harbor Township in which the Urgent Care in Galloway neglected to tell me they need to be more educated about the company they work for, so thanks to my fellow co workers I saved 90 bucks thanks co workers shame on you Galloway Urgent Care
Always fast and professional