Dr. Jian Shen, MD
Reviews
A former top media personality in Albany, Dr. Shen virtually abandoned me after my lumbar fusion failed. Calling and calling to tell him I felt moving and popping in the fusion and tailbone area, and that when it happened my leg would collapse, he dismissed my claims... he'd never heard of such a thing. A quick search of the internet showed it was indeed possible, and common. I literally had to hound him for help, Then he actually told me to GO TO ALBANY MEDICAL CENTER TO SOMEONE MORE KNOWLEDGEABLE... It took me asking my primary doctor to order a Cat Scan to find out the fusion was still completely unhealed. Calling to tell dr. Shen I got my own followup and the results, he finally ordered a bone stimulator. BUT- this award-winning surgeon actually told me to make an appointment with an Albany Medical Center doctor??... and left it up t me to find one. Patient follow-up was terrible, he showed up way late and saw me for a couple minutes, which I could deal with, but the next visit, after losing almost 100lbs. and knowing i was still in agony, NO DR. SHEN. Instead i saw a very rude PA named Delveccio who told me they "were done with me." When my wife asked..."What's he gonna do, go home and die?" She actually said... "I' guess so, we've done all we're gonna do." Then in a nasty quip added... "I don't even know why I'm seeing you, somebody must have put you on my list.". In obvious agony and not able to get myself up from the table, she then actually REFUSED to help me get up and added... "He's going to have to do it himself." I still can not straighten up, walk for any length of time, sit or lay down... nothing without constant pain meds and have not been able to resume my career. Then, the doctor I saw at Albany Med did not want to get involved, and Dr. Shen had never even spoken with him anyway..It's now been a couple years, obviously, he didn't even care enough to see if the bone stimulator worked. Had it not been for my primary, I would probably be dead. Then HE had to order another scan to see if Dr. Shen's stimulator had made any progress. Incredibly, I've never heard from the award-winning Dr. Shen since... probably because of the fact that his waiting room is so overflowing from all the flashy ads and billboards they run. Sadly, several of his staff I dealt with were also void of any compassion. Lastly, before the surgery I also told Dr. Shen I thought he needed to go higher with the fusion... but he didn't. Now I have another disc crippling me just above his fusion... but because of the hardware and cages, I can no longer have any more MRIs; which may well limit my access to further minimally invasive surgery. Obviously, I guess I should have gone to Albany Med like I did for my past surgeries... Sure fusions fail, but it's the fact that this award-winning doctor didn't even care.
Dr Shen is truly amazing. I just got home from surgery. I had a cyst at the L5S1 of my lower spine. All other dr opions were to avoid this major surgery that was going to require removing part of my hip and a fusion to get to the cyst. He was able to do it with robotics. Removed the cyst and I am relieved of all pain. He had a Great bedside manor and was very informative. I would refer anyone to him he works wonders. Thank you Dr.Shen