Doctors Express Urgent Care Hartsdale
Reviews
My husband and I had been sick one after the other from New Year's eve from severe cough and congestion which we thought was simply due to exposure to cold weather. But after my husband threw up twice last night, there was no way postponing to get medical attention for both of us. I've heard about Doctors Express in Hartsdale so it was a chance for me to check it out myself now that we needed medical care. I was so impressed at the welcoming and immediate attention accorded us. Dr. Tugetman was so pleasant, thorough, and gentle with his examination on us. He even warned us that we will not like the swab he had to do but was necessary to determine if our illness was due to influenza as he suspected. Letting us know what to expect ahead of time definitely removed our anxiety. My husband even commented "That wasn't bad at all!" The long and short of it, we went to Doctors Express feeling glum but left with a happy face feeling much better and very thankful for the kind of service we have received. Marlene, the Clinic Manager, even searched for a pharmacy where Tamiflu was available since there is a manufacturer shortage after learning this from several of the chain pharmacies she had called. Miriam, the Medical Assistant, who took all of our vital signs and preliminary information needed and Kristin, the X-ray technician who did the paperwork on our discharge, were just as efficient in their field of work. I will not have second thoughts in recommending this urgent care facility to anybody who might need minor emergency medical attention.
I came here after an old scar became infected. The staff was very nice - constantly offering me and the person I dragged with me water and making sure we were comfortable. They gave me updates as to what was going on and when I would be seen. The doctor was very nice and explained everything he was doing as he did it. He had to make an incision to look for a possible foreign body that caused the infection. Even in the circumstances, I was incredeibly comfortable and never had any pain. They called in my perscription even before I left so I was able to grab it on my way home. I was in and out in under an hour. I would definitely come here again if the need arose.
As a former ems / Firefighter ever thought that with my significant other suddenly having uncontrolled shivers, a fever of 102.0 and showing obvious signs of tremors and potential convulsions thought that the receptionist would think for one second that I thought her question of me 51 being the son of a 50 year old women was at all humorous then the nurse to state that I might be the father of my 50 year old significant other was funny as I now requested that I speak to the Director would go refused, I took my ailing sweetheart out this door and to a more serious competent doctor in Yonkers where she was evaluated with 102 fever and raising, potential kidney stones and the maltreatment she received. Maybe we will seek a malpractice suit.
Excellent experience! Friendly staff doctor was very professional and comical ir helped ease the pain! Wait was very short. I highly recommend this office to anyone who is in need of care but not as urgwnt as going to the emergency room and waiting for hours.
I found this to be an overall excellent experience! The staff was friendly and personable, and it was 7:00 at night after I am sure a long hard day! I did feel somewhat rushed by the doctor who saw me, and felt that she sort of "threw" an antibiotic at me before I knew it. HOWEVER, a couple of days later, a different doctor called me personally to double check on how I was feeling. He was so sweet! WHO DOES THAT?!?! I was very impressed with this place!:)