Penfield Dentist Dr. Robert Ciccone, DDS
Reviews
Dr. Ciccone has been my dentist as long as I can remember. Dr. Ciccone is very thorough and the dental techniques and standards are modern and esthetic. Dr. Ciccone not only cares about my oral health but he also cares about me. My whole family trust not only his care but that of the entire staff of dental care givers.
I had a wonderful experience. Working in customer service myself, Dr. Ciccone is very personable and knowledgeable, and the entire staff is incredibly polite and friendly. Michelle in particular did a FANTASTIC job on my cleaning. My only regret is not coming in sooner!
After many years of looking in the mirror and not seeing the smile I always wanted, at a routine visit , Dr. Ciccone suggested 6 month smiles. Now the mirror gives me the smile I longed for! Thank you Dr. Ciccone!
I have been a patient in Dr. Ciccone's practice for over 30 years! I can't imagine seeing another dds for my treatment. He is truly an "artist" with cosmetic dentistry :) :)
while the majority of the staff is likable and friendly, one individual "patty" was a spoil for the whole experience on my appt day. I gave fair warning of my anxiety towards the ordeal and was met with intolerance and threats. The treatment plans were slow and redundant as I was asked the same question multiple times during consultation. When fees were being calculated I was told I had to pay out of pocket 1,500 + dollars before a follow up appointment was even made, and that my insurance would reimburse the fee at a later date. none of this was comforting or useful as the individual patty made a threat to call 911 when I became upset over the payment issue (by the way I am fully insured) I have been to several dentists in the greater Rochester Area, and while Dr. Ciccone was nice and friendly enough, the atmosphere of this place is all about money. I am extremely dissatisfied with my experience and I will NEVER go back