I am VERY upset with this ER....primarily the ER physician! I fell and slammed my head/face into the floor at work. I am not one to miss work so I filled out a report at work but wanted to continue to work so I did not go to be checked at first. My forehead looked like "the Hulk" but I thought I'd be ok. By that evening, I couldn't stand the headache and my ears were ringing. The doctor made me feel as if I was in there either to get out of work or get pills or something since I didn't go right away when it happened. He asked why I was in there now. I truly feel that since I was worker's comp, I was looked at differently. He barely checked me out. My daughter, who is a nursing student, was furious. She said she could have done a better assessment than he did....and she's a student! I waited 3 hours just to get into the ER and it was another 2 1/2 before I got out. My face (6 days later) looks like someone took a ball bat to it and I still have a headache and ringing in my ears. He sent me on my way with papers on a head injury, a script for ibuprophen and papers about a head injury which I could have gotten off the internet myself and that was it. I must give other staff credit....from check in to other nurses in the ER were very considerate.....but this physician leaves much to be desired!!! I wouldn't allow my pets to be treated by him and I will not go back. I went here because it is closer, but I will drive to Lancaster (which is over a 45 minute drive) before I would waste my time going here!!!!!!!!

I am so grateful that my family has a place LOCALLY to receive quality care when needed. No one chooses to go to an emergency room or Urgent Care, but if needed, we always know that HVCH will take great care of us.

Treated like a junkie...thanks a bunch for the puke bags

HVCH is a great place to receive care! They have emergency, urgent care, and inpatient services available.