east norman urgent care

East Norman Urgent Care

urgent care
334 12th Avenue Southeast
Reviews
Tasha Fae - September 24, 2010

I went to the Urgent Care in Norman to get my foot checked out. It was fractured and I just wanted verification and maybe an x-ray. The doctor refused to do an x-ray on me and just decided by the way I talked about my foot that it was fractured. She put me in a boot for my foot for two weeks. I paid on my way out of the center and it was only $72. I couldn't stop thinking about how cheap it was. I had even asked them if that was all I had to pay and they had told me that was all. I was shocked. But a couple of weeks later I started getting bills from them. I called and asked why they were billing me again and they told me it was for the boot! I told them that they should have told me that the boot wasn't included because I would have paid for it on the spot. But now I don't have the money to pay for it. And they have now started sending bill collectors on me! So now I'm getting phone calls and constant mail from them asking for MORE MONEY! I would NEVER suggest going to them. EVER. You think it will be less than the ER but it's not. They end up asking for more and more money and you can't get them off your back. DO NOT GO TO THEM! JUST GO TO THE ER!

A Google User - December 01, 2011

I had a great experience here yesterday. I went in for a poison ivy rash on my arm. The waiting time was reasonable. All of the staff were very friendly. When I was seen by a doctor, I found out that due to breastfeeding, I couldn't use the medication they usually give for poison ivy. I had the option of pumping and dumping my milk so I could take the medicine or just waiting out the rash (they explained what I would experience and for how long). I chose to just wait out the rash. I was supposed to pay 79$ for my visit, but since they could not do anything for me they did not charge me anything. I did receive some great advice for dealing with my rash, so I felt I should have paid, but they insisted I did not. I will definitely go back in the future (assuming I need to!)

A Google User - September 02, 2009

I came in to the "URGENT CARE" to be seen for vomiting and a headache. When Dr. Kendrick came into the room she did not even evaluate me. She simply looked at my vitals, that her LPN Pam took, and told me I needed to go to the ER. I told her I could not because of insurance reasons and this is where it got ugly. I asked why I needed to go to the ER and she gave me three different answers She said in a rude tone that was her final decision. She went to get her LPN, Pam, who was equally, if not more rude than Dr Kendrick. She tried to get me to sign a waiver stating I would go to the ER after I refused Pam Stormed out of the room and in a very loud tone, where not only could other co-workers heard her but other patients, she proceed to tell whoever she was talking to what I told her. THIS IS A STRAIGHT FORWARD VIOLATION OF PATIENT CONFIDENTIALITY. I finally decided to leave because of the embarrassment when I walked out of the room not only were co-workers looking at me as if I committed a crime but patients were too. I have never been treated so poorly. I was sick and needed help and both Dr. Kendrick and LPN could have cared less!!!! I don't know about the other nurses and doctors but PLEASE IF DR. KENDRICK IS ON CALL DO NOT, I REPEAT DO NOT SEE HER.

A Google User - August 30, 2011

We are not from Norman. Our baby coughs. We got urgent care info from our hotel front desk. It was sunday. We went there. After we signed in, I just had some time to check reviews online. I was scare at first when I read those reviews.but we told ourself that we will know at fact. We woulds say DO NOT GO THERE IF U HAVE ANOTHER CHOICE.Dr kendrick only took a min to check my baby.she checked his throat.his temp and his ear.but I never seen doctor only check one ear.instant two ears. That was not professional. She seen like she was quite hurry. Even we had some questions. Anyway.the worse part is those women who work there are not helpful . They do not want to answer any question. Also they are not very polite. We would get much better treatment at our doctor office. Amy who works there (if I remember her name right) was very friendly. I do not know they have another doctor there on Sunday.

A Google User - November 23, 2011

Had to come in this morning, and the woman greeted me with attitude and it never left to the end of my check out. If you aren't happy lady find a new job. Do not go here bear the pain and wait a day to see your dr. And judge joe matthews on tv talking about 3 somes. If you are trashy/ghetto this is your place!!

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