It is a very friendly atmosphere the ladies up front were sweet and understanding I've waited some time to post this review for the simple fact my son left there in lots of pain but with the situation being what it was I think he did the best he could do and handled it well and the next day my son was back to normal so over all I think this would be a wonderful place for some one older but for younger kids this is not the place to go my son was 6 and I would take him back for more serious work if he were older.