t j higbee pc

T J Higbee PC

dentists
48 Northeast 11th Street
Reviews
A Google User - May 16, 2012

Unprofessional, little to no understanding of childhood development, & his approach with my child was scary. He was forceful without explaining what he was doing, or at least not until I asked him to stop and explain to the both us what his intent was. He was difficult to understand due to the bleach whitening trays in his mouth. Which, he told me were in all day as a competition with his girlfriend to see who could keep them in longer. As a professional myself in the medical field, I would never have a bedside manner with my patients or their families like he did. He was not in a rush as I was called to come earlier in the day due to an open schedule. None the less, he rolled his eyes up at me when I put my hand on my daughter & asked him to stop & explain what he was doing. I should've left then. My daughter is 8 & has been going to the dentist for cleanings regularly with another dentist for 4 yrs prior & never had an experience that reduced her to tears and weeks of mouth pain after a check up. We will never go back. Even if our financial circumstances & health insurance hadn't recently changed, I would still pay the money to go somewhere else. As for the rest of the staff, we had a great experience with them. They were knowledgeable & friendly. One thing to note, it's their standard to not call the day before to courteously remind you of your appointments that you may have made months in advance. "Our office is too busy," one receptionist told me. If missed, you may have to wait another 1-2 months before getting in again, as was our experience.

A Google User - February 09, 2012

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