Absolutely the LAST PLACE you should go. From shoddy business practices - like quoting one price, then charging another when picking your purchase up, to selling products of questionable quantity - the store is to be avoided. Staff is rude, inattentive, and incompetent. Wait times are horrendous, product selection is tacky and of questionable origin - supposedly Cartier sunglasses had corroded hinges after 4 months of wear. Good luck if you have a problem - the store does not stand behind the products they sell and will attempt to nickel and dime you every step of the way. Not to mention charging you for premium lenses, but giving you cheaper lenses thinking you won't notice. Buyer be ware... and stay away from them.

This is a really poor service salon. I have made an appointment, and arrived on time, but receptionist tried to assure me that my appointment time was different. After some time they admitted me and I was able to select a frame that I liked. Then it turned out they had no real idea how my insurance would contribute, and it took them almost a week to find out the final price. Ok, so far, it was tolerable. Then, they promised to get my glasses ready in week. One week stretched to two, and then three until finally I heard the good news. When I seen the glasses, my heart fell. They were dirty like straight from an auto workshop. Still not a big deal, the manager promised to clean them right away. After half an hour effort, he managed to get them clean, but this exposed the final flaw - lenses were framed in a very sloppy way, with edges exposed here and there. That was it, I had enough and demanded my money back. They refunded it without an issue, which was perhaps the only pleasant experience in dealing with the salon. I went to Pearle Vision. They got me glasses in a week, for less money and quality was no issue. Go to Hendrix Vision Center if you want a thrill ride. If you need just a good glasses, stick with more respectable names.

The receptionist is condescending.