Customer service is a real pain to work with over the phone. All I needed was a copy of a receipt so that I could return a laptop to the manufacturer. They made me wait 10 minutes just to talk to them, and then the actual conversation took 20 minutes, and in the end I didn't even get the receipt.

I've never had any problems with any of the WAL-MART'S I Love them all !!!!

I wanted to know an item name of an item I purchased at Walmart. No one in customer service could tell me the item name except to tell me that they believed it was M&M's (which I knew was not correct because I've yet to buy Halloween Candy this year). When the Assistant Manger came to help she couldn't even give me an item name either. Instead, she gave me a weak description of the box color (from security camera footage), she suggested I call the COPS for something that is not even an emergency (I just wanted to know the name of an item I purchased), and I was lead to believe I purchased candy when I really purchased meow mix! The only way I found out what I had purchased was by thinking about the color yellow really hard and trying to remember what I purchase that is yellow! That could have and should have been handled better! I love this store all together but seriously customer service needs to shape up instead of telling people to call the freaking cops!

Everyone always has more complaints than compliments. People are always much more willing to run their mouth when they are unhappy than when they are happy. The world needs more people who know how to say good things. I've never had a bad experiance at this store. Everyone is friendly and helpful and I've had several experiances with people willing to go above and beyond to get what I need rather its items or information. Thank you!

I had the worst experience here on Feb 28 2011. I went to get my wic and I get the cereal that I always get Rice Crispy apparently Rice Crispy is not wic. I went to the line unloaded all my groceries to find out that Rice Crispy is not wic so the cashier told me I had to put all the stuff back in the basket and go get a different cereal. So I went back there with my 2 little girls and get frosted mini wheats. Went back to the same line and find out that it was not wic and again I had to put all my stuff back in the basket to get a different kind of cereal. So then I got Honey Bunches of Oats and that was a winner. My point is I asked the cashier what cereal is wic and she replied she doesn't know. And also it would have been nice if she went to get me the correct cereal or just hold the line til I get back. Usually if this happens to me the cashiers are nice enough to get me the right one. So never again will I shop at this Wal Mart...