Terrible customer service. The staff is not friendly and rarely helpful, from the manager on down to the pharmacy techs. We've had 2 prescriptions recently that were shorted several doses and CVS refused to help remedy the problem. On another occasion a prescription was filled with the incorrect dosage of a medicine and they refused to exchange it because we left the pharmacy before we caught the problem. We called as soon as we realized the mistake and the person who answered stated to simply bring the unopened medicine back and the receipt and they would exchange it. When we arrived the manager refused to even discuss the possibility of exchange it for the correct dosage. We finally changed to a local "hometown" pharmacy and have received terrific, friendly service.

Bad customer service