High Pointe Physical Therapy
Reviews
I am 8 months pregnant and have been in horrible pain for months... All I have to say is thank goodness for Jessie at High Pointe! The most relief I have had is after a session with her! The staff is unbelievably friendly, patient, and caring! They don't over book appointments which is awesome and doesn't make you feel rushed. They are also extremely clean! Love love love High Pointe!!!!
I expected professionalism and caring from High Point, what I got was screamed at! Kellie, who is supposed to be a medical professional, treated me with complete disrespect at the beginning of my second appointment. I requested a printout of exercises and received attitude. I asked if she had an attitude towards me and she responded with YES. I decided to leave and Kellie followed me out to the waiting area screaming at me the whole time, even though there were other patients in the office. All of this was her response to a canceled appointment where I informed the receptionist I was not happy with her treatment on my first visit with Kellie. Later when I finally spoke with the owner Jessie she made excuses for Kellie's behavior she actually said to me that Kellie was having a bad day. Jessie agreed it was wrong the way Kellie treated me, but she was not going to do anything about it. (The whole reason why I was put with Kellie is because Jessie who I started out with was overbooked). I never went back. I went to another facility in Clarksville and ran into another person who left High Point because of Kellie. I feel that High Point takes on more patients than they can treat. I would NOT RECOMMEND High Point to anyone.
I am a former patient of High Pointe and Kellie was my therapist. Each member of the team was professional, knowledgeable, and above all caring and compassionate. I would not hesitate to return to High Pointe for therapy should the need arise. I most definitely would recommend them to anyone requiring physical therapy.
I was in the middle of training for an ironman triathlon and suffered an injury that could have ended my hopes of even making the starting line. The professional service and the ASTYM treatment allowed me to continue running while dealing with the injury and after a few treatments I was back running at full speed and did not lose any of my fitness. Being able to continue training and rehabbing an injury was critical for me to finish that race. Thank you Kellie for everything. I PR ed the race and ran my ffastest marathon also.
Kellie was my therapist for a badly broken ankle. She was terrific, tried lots of new exercises to keep me motivated. The staff are all friendly, the facility professional. I wanted to ride my horse again and Kellie got me there.