Good luck getting someone to answer the phone

I've always had great service and have been greeted promptly. Exams are thorough and quick. Helped me decided which glasses to get. No problem with payments. I walked in the get my glasses readjusted with no problem either. Willing to put prescription in frames purchased from another location.

Just moved to the area and broke my frame (which I previously purchased at PV in another state)...went here and was taken care of immediately and without a thousand questions. THAT is great customer service and why I only shop at PV!

I also don't know what the other reviewers are talking about. I've been here twice and both times were great. My son even broke his glasses TWICE and they replaced them for free both times. My son loves the male doc there. He was great with my kid. The only gripe I would have is that their kids frames selection isn't great. They have mostly wire type frames when I've been in and my other child doesn't like that type.

we've always gone here because it's convenient. the people that work there are great. the only negative is that it can take a while for contacts to come in, however, they will give you spares until yours come in. these reviews on here are really old. this place is really nice and friendly and the exams are thorough.