Please read about my bad experience trying to get my teeth cleaned at the Beaumont Smile Center. I have always had insurance throughout my life, have had braces, and have always enjoyed the dentist. However with this dentist in the end I was deceived and ended up with bills that were not covered by my insurance. Please read below my observations. 1. The dentists who own this business are actually very intelligent… they have turned a $100 experience into over a $1000 dollar experience. 2. One of the keys to a successful business model is return customers. These dentists are turning a 1 day experience into a 2, 3, or more day experience with lots of tasks being performed. Day 1. Upon arriving I was disappointed to find that I was only going to be able to get a dental evaluation (xrays etc) that day and no teeth cleaning. The first day the dentist will definitely make time to meet with you. This is to establish a relationship and get your confidence to sign up for their expensive programs. Note: subsequent visits you will only have dental assistants working on your teeth. Back to this meeting with the dentist, they are friendly but apply a “fear” sales tactics. While doing your evaluation they will say you have a very rare dental problem will manifest itself in the future if you do not sign up for their preventative program. And although it is a very rare problem they already just happen to have a large packet with quotation included. This program was developed by the dentist to get the maximum dollar value out of the insurance company… but they will assure you to not worry because it wont actually be costing you much. Day 2. You will not be getting your teeth cleaned today… you will be getting a mandatory procedure (varies customer to customer) done before you can get your actual cleaning on a later date. In my case it was cleaning under the gums using their “state of the art” equipment. It seemed like a half ass teeth cleaning… since you have to come back a different day to get the actual teeth cleaning. Day 3. The actual day for cleaning. This didn’t happen for me since my insurance rejected their bullshit billing for the previous two attendances. I now have to go find another dentist and hope my dental insurance has not been maxed out for the year. 3. On your first day when filling out the new patient questionnaire there will be a box that asking if you must authorize all costs before any work is done. If you say no then basically you are writing a stranger a blank check. 4. Congratulations you have selected yes on item 3. When considering anything, even a teeth cleaning, demand that your insurance confirm in writing what exactly they will pay for your visits. The front desk/ dentist will lie to you and tell you not to worry since insurance should cover it. They will seem bothered and offended that you would question them. 5. One of their big tricks is that they use the word “estimate”. They are estimating what insurance will pay. Demand to know the exact price you will have to pay before they do any work. They do not care who pays it. In the end it will be you or your insurance. FYI, my girlfriend’s dentist tells her what she will end up paying out of pocket and what the insurance will cover, before she agrees to any procedure. 6. When your insurance rejects their bill YOU will pay or your credit rating will be damaged. The dentist staff will no longer be as friendly as they were the first day. 7. The dentist gave a quote that included a deductible portion I had to pay. When the insurance rejected their bill, I found out that the dentist had sent not subtracted that deductible I had paid and was therefore was double charging us. I have decided I have to move on after being so upset with this business. The last time I will ever bring them to mind is while I write this review for your benefit.