Ft Worth Center of Rehabilitation
Reviews
BEWARE!!!! This is the worst rehabilitation center I have ever dealt with. My mother was there a couple of years ago and they ignored her and let her fall out of her wheel chair, knowing she could not hold herself up. One of the nurses actually tried to kill her with the knowledge of her oxygen level was decreasing. My sister and I just happen to make it up there in time to call 911. The nurse was annoyed with us, even though the paramedic told us, if we would have made it there 30 mins later she would not have made it. The paramedic proceeded to berate the nurse. If you value you love one's life, please do not take them here.
If there was a way to give this place a NEGATIVE 5 stars I would. My aunt is currently a patient there the staff has stolen from her, and openly made fun of her. The worst is the nurses station DOES NOT respond to the patient call button when a patient is seeking help. There was no answer at the nurses station for 2 hrs. the front desk of the facility could not get a hold of the nurses either. Worried my aunt threatened to call police to have them go down there to check....... all of a sudden they show up 3 min later. Mon I am looking for another facility that can help and respond to my aunt. I will file a complaint with the medical review board.
Fort Worth Center of Rehab's 3rd floor long term care unit is awful and I was so relieved to get my Dad out of there yesterday. The facility regularly runs completely out of the thickened water that my Dad, and others, need due to swallowing and aspiration conditions. And even when they had it the staff wouldn't keep it on the floor for the patients. My sisters and I had to either ask for it or go get it ourselves 4 to 5 days a week, every week since he was moved up there in February. The hot water in the patients room is luke warm instead of hot so you can't "clean" anything and their house keeping is pathetically lacking, except when inspectors come through. Most of the nursing and Aide staff lack the sensitivity and ability to care for their patients, ignoring the cries of patients begging for help. But, the evening nurse, Victor, was the sorriest excuse for a nurse that I've encountered. Victor decides what medication he will give a patient, even though the doctor prescribed it! At dismissal yesterday, it took Victor 2 hours to get my Dad's medicine checked out to us. Then he didn't give us the Albuterol nebulizer and advair inhaler medications Daddy needs for breathing saying Daddy didn't have any left. However, I called the director of nursing today and the meds were really there! Can you imagine a nurse sending an 84 yr old patient home without the medicine that allows him to breath! I could go on but I will end my tirade by saying I do not recommend ever leaving a loved one in this place without monitoring and visiting them every single day, as we did. I do want to say something good and that is Armstrong and John, nurse and nurse's aide, do care for their patients and took as good a care of Daddy as was possible. Thanks to both!
To say that this facility is an insult to humans who are suffering is putting it mildly. "Fair" has nothing to do with it! A friend was put in this place several weeks ago and has gone down seriously during her stay there, losing weight and growing increasingly frustrated and unhealthy. Aides are rude, rough, and uncaring. The social worker cannot follow through with any duty. My friend's phone did not work and the food was inedible . They threw away one of her treasured old photographs and made little or no attempt to find it and were rude when she told them that it was priceless to her. They took clothes to be washed and lost them. Her roommate entered in great pain after surgery and they made little or no attempt to contact the doctor to get her pain medication altered. Food is often delivered cold and put across the room where she cannot get it and left there for 30 minutes or more. Trays of brown, tasteless food. Many times in the late afternoon one cannot hear visitors speaking because aides are in the hallway, laughing and enjoying each other. Equipment is left next to beds because vital signs were never taken and when aides come around hours later they seem surprised to see it sitting in the aisles. There is very little management. They take the food orders in the morning and then don't bring that order--they bring whatever they have in the kitchen, which is not much. When my friend was taken for a shower, the aide told her she could do it herself! This is a seriously ill senior citizen.When someone called the front desk because my friend's phone would not work for days on end, the receptionist asked why she was calling; that was not her job. That seems to be the culture of the entire place. Do NOT send a loved one or friend to this facility!