Super Drug Mart
pharmacies
8920 US Highway 87 East
Reviews
always a pleasure to deal with, very friendly staff. They get our scripts ready quickly and always go the extra mile to fix any problems
This pharmacy is operating using illegal practices. My primary insurance processed and approved for my daughter's prescription, then the pharmacy told me that my secondary denied and told me to pay the $12 balance and she would call the insurance in the morning and reimburse me the amount I paid if the insurance approved the claim. I called the pharmacy the next day and was told again that the secondary denied - I contacted my secondary insurance who told me that the prescriptions were approved but that the pharmacy reversed it. When I contacted the pharmacy again, a woman got on the phone and was very rude telling me that the insurance didn't want to pay the full amount and she wasn't going to take a loss so she reversed the insurance as though it was never billed. I told her that she has to abide by the amounts agreed to in the terms of the contract they have with my insurance and that she can't push the balance onto me when it should be a contractual adjustment. What they are doing is ILLEGAL!
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