We were in a horrific accident on RT 81 on Sunday, Dec. 28th. Our car was totaled and our entire family was treated and released at the Winchester Medical Center Emergency Room. We were sent out with prescriptions only because the Medical Center Pharmacy was closed for holiday hours. The hospital put us up in the Courtyard Marriott for the night and we walked to Walmart to fill our prescriptions. My husband had a compression fracture to his spine, my children were back at the hotel with a broken nose, a dislocated shoulder, staples in both of their heads and sutures on their faces. I had been taken into the trauma unit from passing out, so my clothes were cut off, and I was wearing the clothes that they had given me. (A Holister t-shirt and scrub pants that were at least 10 inches too long for me.) We arrived at the pharmacy at 5:40, and the woman who received us told us that they couldn't possibly fill our prescriptions in the 20 minutes before closing. I showed her my medical bracelets, but I think she saw my clothing and assumed we were homeless, or looking for drugs. (Two prescriptions were narcotics for pain, two were for antibiotics.) She clearly had no empathy for anyone or anything. She was more concerned about the clock than she was about our comfort. I can't believe that anyone in health care would ever treat anyone like that ever. What a waste of air space. I hope that she reads this. I hope that she's in that situation someday herself. Meredith Garrison