I am very disappointed with the customer service. I spoke with Carol about an emergency my son was having. He knocked his two front teeth out of his mouth. Carol assured me that I could have my son added to their rolls if my insurance company would fax over docs. showing the addition. Needless to say, I did that and when I called the office up to schedule the emergency appointment I was told "Oh we don't do emergency additions to our rolls. I'm sick of dealing with inconsistent customer service staff, get it together be more professional than that!

I had a great experience at Light Family Dental, Dr Patel made me feel really comfortable during my 1 year checkup. It turned out that i needed a root canal which is never fun, but Dr. Patel and his staff really made me feel comfortable and the procedure was actually pain free. Great service, I'd highly recommend their services if you're looking for a long term dentist!

My entire experience at Light Family Dental was pleasant from beginning to end. Due to my busy schedule, I had to reschedule my appointment 2 times. When I have done this at other offices, I often encounter an attitude from the staff. However, the receptionist was very accomodating to me both times. The day of my appointment, I showed up a little late but they were not overbooked so I did not get pushed back. Much of the paper work which I needed to fill out was already prefilled correctly by the staff. Once it was time for me to go back, the hygeineist came promptly and took my X Rays without delay. Then Dr. Patel came in for the checkup. He was very nice and knowledgeable. I had not been to the dentist in over 2 years so I had a lot of questions which he was able to answer thoroughly. My checkup was completed very quickly and my teeth felt great afterward. I had no issues with insurance/billing - and I have decided to bring my entire family to this office from now on.

The Dentist is great. I never had a dentist clean my teeth before. He didn't hold back. He answered all of my questions and worked around my schedule to get me a convenient appointment. Nice guy and a great dentist!

Very long wait, appt was for 245, they asked me to come in at 2, so I did. Didn't get seen til 310. Doctor was very nice though.He did a fantastic job. Dental hygienist wasn't that warm and welcoming. Scale of 1-10, I rate it a 6. Waiting area was nice and clean as well.