Frehner Family Dental
Reviews
We recently moved into the area and Dr. Frehner was highly recommended to us by a close friend. After our first visit we have come to agree as we all had an excellent experience! Our family consists of myself, my wife, our 3 year old son and 1 year old daughter. For starters, the facility is laid out very well and is purpose built for comfort! The waiting area is clean and well thought out with both adult and kid size furniture. In the dental work areas, there are large floor to ceiling windows to look outside and let in natural light which avoids the “institutional” atmosphere that closed in cubes with fluorescent lighting produces. From a personal comfort perspective, I have always tended to feel claustrophobic in a dentist’s chair. The large windows and natural light really helped to decrease that feeling for me during my first visit. All of the equipment utilized is very up to date and modern. Instant results were obtained from the onsite X-ray imaging equipment with no wait between the scan and the evaluation. Also, the results were displayed on a large screen monitor which was visible to me from where I was sitting in the chair. On the relationship level, the entire team demonstrated an excellent “customer first” attitude. Dr. Frehner, as well as his staff, have mastered the art of conducting themselves as a professionals while showing friendly interest in their patients as individuals. On my first visit I had one filling which took maybe 2-3 minutes to complete but Dr. Frehner and his assistant, Lisa, did such an excellent job of timing their movements in and out of my mouth and communicating each and every step of the way that it felt like a much shorter period of time. Lisa did a great job of handling the initial exam and X-rays in addition to providing support while my tooth was being filled. In addition to Dr. Frehner's excellent work performed personally, his support staff is very friendly while efficiently performing their tasks. My experience with the office was with Kris who handled the scheduling, intake paperwork, and follow up with patience and grace. All of the individuals in this office were very skilled at their jobs and knew how to manage both time and people very well as a team with very smooth handoffs to ensure the necessary tasks were getting done while keeping the process moving along with minimal waiting between activities. My wife and 3 year old son also had the same experience and were also impressed with the same elements outlined above. Our initial impression at this point in time is that this is a first class operation and just like our close friend who recommended that we go in this direction, we also now highly recommend Dr. Frehner and his support team for any dental work you may need to have completed.
I was at lunch today and my crown fell out - my front tooth crown! Here I am panicking since it's the holidays. I stopped in and Dr. Frehner fixed me right up. They also moved up my daughter's cleaning so we would not have to come back later that afternoon. I can not say enough good things about Dr. Frenher or the entire staff! Thanks to them I can smile in our Christmas photos!
All of the people at Frehner Family Dental are wonderful. Always receive service with a smile. Michelle, is always very personable and makes sure you are truly comfortable and aware of what is going on. Wouldn't go any where else.
I had a wonderful experience at my first visit to Frehner Family Dental. Everyone was very personable, and the service was top-notch. I look forward to being a long-time patient.