Good and Bad I came to this dental office as an emergency. I found that the dentist and his assistants we very professional and helpful. However, an office staff member made me worry about the employees there. She claimed her name was Lori and I have never seen such employee abuse. It seemed to me that she belittles and bullies some employees and favors others. The dentist is amazing at what he does, however, I question his hiring skills as from what I saw, there is workplace harassment. This Lori character claimed to be in management. I pity anyone who works under her as she seems to have no issue in bullying and mistreating people. I have heard stories about this employee as I started to dig a little as someone has to fight for the employees under her. I found out that the only staff members she treats well are those she has been friends with since childhood, or those related to her. I am in a boss position myself, and I would never hire good friends or family members together for that reason. Favoritism is a form of harassment to the other employees. How can you expect those mistreated to succeed and go far if they are constantly put down just because they are not related or been friends for decades. I am sad to write this review, as like I said, the dentist is amazing, but blind to the fact that an employee with no leadership skills other than bullying become part of management. I do hope that something is done about this Lori character as I am this close to contacting labor board anonymously so that she can be dealt with. For the dentist. You have an amazing staff, just don't allow one member of your team ruin it for the rest. I am sorry to write this, but as a boss myself, I could never allow one person, no matter if they are good at what they do or not, mistreat and ruin it for the rest. Please I urge you to either get her to change her attitude or deal with her according.

I called in regarding an emergency procedure as I was in excruciating pain and couldn't concentrate on anything at work. I showed up to this mall location with the front office open to the mall area, no door, no privacy, peculiar atmosphere. I sat for nearly 2 hours before I was finally seen, by a hygienist who barely spoke English, to the point they didn't understand basic questions regarding what was going on. More on this later... Once numbed up, again, not being told what was going on, I was told to wait outside, drooling for nearly 1.5 hours before being brought back in. At this point my teeth were polished and then for a good 15 minutes the same hygienist struggled to put on some clamp-like device for a filling or root canal procedure. The dentist came in, gave me some more local anesthesia and went to work. The whole while, making fat jokes and laughing with his assistant. In any other instance, it would have ended up with him requiring jaw surgery when I was done with him. I recommend staying away from this shoddy racquet, the seat I was in had a clear shot to the open mall for passer-byes to see in, terrible experience, terrible place.