Before I made my appointment I was told they were preferred providers for Bluecross Blueshield, upon arrival the receptionist confirmed that they "do work" with Bluecross Blueshield. Upon checkout I realized I had been intentionally misled (they are NOT preferred providers with ANY insurance) by receptionists who minced words so I would proceed with doctors appointment, and then after I had been billed the receptionist and especially the office manager were rude, condescending and threatening. And as for the service.... the suspect mole I came in about was given no more than a cursory glance before the doctor handed me a pamphlet ("What You Should Know About Skin Cancer") and left. I paid 200$ for a worthless pamphlet and an hour of mistreatment, about 60 seconds of which was spent with an actual doctor.

rude receptionist. my derm recommended me here for my psoriasis to start injections. i called to make an appointment and i said i had tri-care. they said i needed a referral from tri-care to be able to be seen.

I heard great things about the Dermatologists here, so I called to make an appointment. They couldn't get me in for 3 months, and I asked if I could be put on a waiting list.. The receptionist turned completely RUDE on me, and was not willing to help me at all. Told me that they don't do waiting lists, that they do have cancellations so if I wanted to call multiple times a day and see if an opening came open I could. I did as she said, called back 2.5 hours later, and a different receptionist answered the phone. Once again, I was treated like I was a nobody. She said that she personally hadn't received any cancellations. She also told me that I didn't need to call multiple times a day. That I could call once a day. AND that usually when they do have a cancellation it fills in right away. Basically telling me "good luck". I cannot believe how you are treated over the phone, I will never consider going to their office ever again. Nobody deserves to be treated like this.

I took my four year old to her pedatric office for warts on her hands and feet. They treated her there but they came back so I was referred over to ACD and they got her in the same day. They were polite and didn't burn or freeze or cut on her they used a acid based bug guts that didn't hurt her at all. On top of that the bill was small and 2years latter I found they have come back without a referal I called on Monday they had her in on the fallowing Tuesday, and differant doc but the same good service and treatment.

My experience with the doctors and the support staff at the Alaska Center for Dermatology doesn't resonate at all with the negative reviews posted here. On the contrary, I have yet to encounter a medical facility in town that operates with the same promptness and efficiency. This past Thursday, for example, I was scheduled to have a wart removed by Dr. Ehrnstrom. I arrived 15 minutes before my appointment, I was called into the examination room five minutes after check-in, and the mole was removed and I was back out the door and through billing in less than 15 minutes. It would be unreasonable for me to expect all my appointments to go so quickly; however, this doctor's office has always shown a great respect for my time and schedule by cycling me in and out without undue delays. That fact--along with the fact that their doctors are consistently polite and courteous (something I value right up there with medical acumen)--prompts me give this center extremely high marks.