promenade dental group and orthodontics

Promenade Dental Group and Orthodontics

dentists
2755 South 99th Avenue
MONDAY
09:00 AM - 06:00 PM
TUESDAY
09:00 AM - 05:00 PM
WEDNESDAY
07:30 AM - 04:30 PM
THURSDAY
07:30 AM - 04:30 PM
FRIDAY
07:00 AM - 02:00 PM
Reviews
Michael Hall - September 12, 2014

Amazing dental office! The entire staff and Dr. Patel are so welcoming and make you feel right at home! So much positivity! I usually don't write reviews but I just had to let the world know how wonderful this office is!

Juan Ruiz - January 07, 2014

Staff and Doctor always make me feel at ease about my visit. I have been able to accomplish my treatment a phase at a time which I appreciate. I'm almost at my last phase. I recommend this office to my friends and family.

Amanda Correa - September 17, 2013

UPDATE: So I had a bad experience with the oral surgeon here if you read below. He did good work but the overall experience wasn't good. I emailed the manager of Promenade Dental my experience and she called me that same day. She apologized and was very sincere in saying that is not how they treat their customers and want their customers to be comfortable and have the best experience possible. After speaking to her on the phone, I went in for my follow up appointment and saw the Dentist (not the oral surgeon). He was and always has been a really nice guy and has done great work for me just a few weeks back. He also apologized for my experience and explained better what the bone graft was and why I needed it. It put me at rest that I didn't just throw away money and that my healing was normal. They assured me that they would be speaking to the contracted oral surgeon to make sure this doesn't happen to any future patients. On top of that, the manager Veronica offered me a refund of half the cost of the bone graft since I was not prepared to pay for it nor did I know I would need it in advance. I couldn't be happier with how they handled this situation and I do feel comfortable knowing that it matters to them. Other than this one experience that was with their contractor, I have had incredible experiences with the Promenade Dental Staff. They are really nice and very knowledgable and I will be going back. I hope this review helps! ******************************************************************************************************************** FIRST REVIEW: I had two inlays and two fillings which took way too long, but seem to have turned out good. On the other hand. I had scheduled for two wisdom teeth to be extracted and since they have a contractor come in once a month that was the only day I could schedule it. That day, I show up as normal and go to the reception area. I check in and she tells me the amount it will cost which is $500 more than previously quoted. I asked why it was more expensive and the oral surgeon came to explain that on of my nerves was long and rooted and since my tooth was sideways pressing into my other tooth, once they removed it, there would be no bone to hold it up. They would need to do a bone graft so that I don't lose the other tooth. The fact that it was so connected to my root could also cause me to lose permanent feeling in my face. What?! So this is on THE DAY of surgery, minutes before actually, while I am standing over the reception lobby counter. Some consultation!!!!!!! I was furious. So there, I had minutes to decide if I wanted to do a bone graft, not even fully understanding what that was or what it meant, and I was almost in tears in front of all of the other patients in the lobby. That is not how you should relay information like that. Once I actually decided to go through with it and was getting all hooked up, I was trying to hold back the tears of how upset/scared I was to be having a more complicated procedure done than a routine wisdom tooth extraction. Then, the oral surgeon has the nerve (no pun intended) to comment on the fact that I looked like I was going to cry which put me in tears.... WHILE Then saying "there's nothing we can do about it." NO BEDSIDE MANNER WHATSOEVER!!!!!!!!

Suzy Q - August 21, 2013

They are still practicing the absolutely necessary deep cleaning. They also never have ortho appointments to fit my schedule as a previous review mention. For such an expensive investment as braces, I do expect them to work with my schedule. Is that too much to as for my hard earned thousands? I don't think so. Save yourself the trouble. I went here because of the proximity to my home, but I would gladly drive to Goodyear or Glendale then waste my money here.

Gabe Pico - August 10, 2012

DO NOT GO HERE. Last time I went they gave me two pages of tooth problems that needed to be fixed. Could only do a couple. My wife went last time for a cleaning and was there 2 hours longer than expected and had to walk out. Just went for a cleaning and dentist said everything looked good except they wanted to do a deep cleaning....what happened to all of the other issues? How much is a deep cleaning? SALES PITCH $450.00 with great insurance. I asked for a regular, cleaning this time until I could afford it and they said they could only "polish" my teeth and essentially I absolutely had to do the deep cleaning. I asked for further clarification and she said, I'll have someone come in (during the wait decided to do the deep cleaning, lol). Waited 20 minutes before just walking out, saw three of them BS ing in a side room. BTW, wanted to call them to let them know why I walked out when I saw the rest of these reviews, I should have checked first. The Office Manager said these reviews are old and I needed to go to YELP for more current reviews. On my way now!

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