The Children's Eye Center
Reviews
Will never go here again. Waited over an hour for the doctor. They put us in a room and turned on a movie while we waited for over an hour. Then the doctor didn't find anything wrong which is why I was there to determine if something was wrong or not. BUT, he kept looking like he had to find something and finally told my 8 year old she was slightly farsighted. The office staff was wonderful but I will not go there again. We arrived 20 minutes early and were there for almost 3 hours. My time is as precious as anyone else's.
Do not be fooled that as a pediatric ophthalmologist they are good with kids or even know more then a regular ophthalmologist when it comes to children. We were charged over $300 for a few minutes of time and an incorrect assessment. Had to go to a real eye doctor to get the right information. The doctor did more emotional harm to our son then the eye problem itself with her horrible bedside manner. Go anywhere else.
MY DAUGHTER SEEN Nieca D. Caltrider, M.D AND WOW THE PATIENCE WITH HER AND AN INFANT I WAS AMAZED! SO GREAT WITH KIDS!!! WAITING TIME SUCKED BUT GREAT STAFF. VERY FRIENDLY
We went last year and saw Dr Lee. He was amazing, very informative and paid attention to my concerns. This year I called to try and schedule an appt for my three kids, one of which is almost one. They told me that they could only schedule two children at a time. I explained to them that I live in Fountain, which is a 45 min drive to their location, and they did not even offer to help me out so that I wouldn't have to make two separate visits. I will no longer be using this eye doctor. They obviously don't care about customer service or trying to keep patients long term. It's a shame because we really like the doctor.
Outdated and dirty facility, long wait time. Equipment was outdated and the exam was very limited, none of my concerns were addressed. Yet we were charged more than $500.00! I had been taking my daughter to a pediatric opthalmologist in another city for years but once we moved to the Colorado Springs area thought it would be best to find someone local. This is the only option in the area, I would rather drive the 8 hours to take her to the previous provider than go back to this provider. BTW, our previous provider only charged $100 for a much more in-depth exam.