First they charged me hundreds of dollars too much. Not one hundred, HUNDREDS! I called for months and they were rude sounding women who refused to fix it. Finally I went in and saw Meg for an appointment and told her and low and behold I was due HUNDREDS in a refund (and I have insurance!) Also every time I go Meg's big assistant reminds me of how I might be treated in prison (thankfully never been arrested) but if I had I'd imagine the scary big guards would treat me better than she does. I've talked to others (one a medical professional who no longer goes there) who agree with me. Also their Granada office is downright scary and the confusion of having two offices down the street from one another has led me three TIMES to not getting the treatment I came in for! And then when I did get a treatment (but really not what I wanted) I was charged 750 DOLLARS and knew that was wrong. I'll never go back there again and oh, in all the years I've NEVER met the actual doctors but plan to write them a long letter similar to this review letting them know what I think of their awful place. I wish I'd stopped going sooner but both locations are close to me (medical prof and I agree weird they have 2 down the street from each other) and my insurance covers them but NEVER again. Please stay away!