CVS Pharmacy - Photo
Reviews
Every month, I have a long list of medications that I need and when we first moved here, I used to walk in a week or so early and talked to Pharmacy Manager Amy Tomlin in case they didn't have something and she could order it and have it ready for me on time. I went there a few days ago and all the hard to obtain medications were there, wrapped up with my name on it. I am so impressed with this customer service and I think that the team there at CVS should be commended on their service. I will not go the any other pharmacy since I found the one that has everything I am looking for. Good work and keep up the great service.
A few days ago, this CVS refused to fill my fiance's prescription. First they told him his insurance was expired and it was going to be $40 to fill it. His insurance was not expired and when he called to let them know that it must be a mistake the pharmacist (Brandon) got into an argument with him, claiming he called the tech a bad word. I was sitting right next to him, and I heard no name calling what so ever. The pharmacist (Brandon) refused to fill the prescription even after he tried to apologize (for something he didn't do). We called back the next day and asked them to transfer the prescription to Walgreens. When we called Walgreens the tech said that CVS transferred 2 prescriptions. When hearing what the two prescriptions were, my fiance informed them that not only were they pills he's never been prescribed but they didn't even send the one he needed. He then called his Dr., who looked if the prescription was ever filled. And it was. Also, the Dr. never wrote out a prescription for the 2 mystery ones that were transferred to Walgreens. It has been 5 days without his pills. He is now left with the questions of where did the pills go and where did the 2 unknown prescription come from?? We are both so confused and do not understand how a filled prescription can just "disappear".