In my 20+ years of working in a medical office and phoning in prescriptions for patients, I have not dealt with a more unprofessional, rude pharmacy. Actually, it was the pharmacy manager I spoke with which makes it even worse!! She didn't want to take the 2 mins. to receive the RX, she wanted to put me through to voice mail. (I selected their phone option 2 which states "speak to a pharmacist") Very begrudgingly, she took my RX and then asked why I couldn't use the voice mail. I explained that I preferred to speak to a human and make there are no questions about the RX, so it will be ready when my patient arrives to pick it up. Her attitude and tone of voice was discourteous and abrupt!!! I know what it's like to be busy and have patients lined up at your counter while 3 telephone lines ring off the hook. I get it. I deal with it everyday. In a pleasant, courteous manner giving each and every patient the time they deserve. That is what you do when you work in a customer service oriented position. When I called back to voice my displeasure with the extremely poor customer service, much to my dismay, I learned that I had been dealing with the pharmacy manager!! I very politely expressed my concern about how I had been treated and stated that I would never treat patients this way or speak to them in such a manner. She reminded me that I "was not a patient but another health service provider."!!! I guess her pharmacy school taught that its okay to treat other health care providers like dirt! I kindly mentioned that I would be referring patients to another pharmacy!!!!