Urgent Care Clinic of Oxford
Reviews
NOT really an urgent care facility. This place is a primary physician masquerading as an urgent care clinic! Talk about FALSE ADVERTISING! While on vacation, my infant son and I became ill. With our insurance, we needed to go to either an urgent care clinic or the ER because we are out-of-network and out of state. We googled urgent care and were directed here. This place is named Urgent Care Clinic of Oxford, but it is NOT URGENT CARE. It is a primary physician with extended hours. DON'T GO HERE if you need an urgent care clinic. Go to Oxford Urgent Care on University, who took great care of us and filed the insurance correctly.
Well, we had a really mixed experience. My first impression was that the front desk staff was very brusque, but they were really just being efficient. They were actually very courteous and we got in very quickly to see the nurse practitioner. We visited with my 6 year old, who had a bad cough, while on vacation in Oxford. Our RN was patient, attentive, and very sweet to my child. At the end of the visit, she gave us scripts for an antibiotic, a steroid, and an antihistamine. I told her I was a bit uncomfortable with the steroid and she said we could use a wait and see approach with it. I decided to call my son's home pediatrician to run all of the meds by them since the antibiotic was one I had never heard of, as was the antihistamine. When I spoke to the nurse practitioner at his pediatrician's office at home, she was silent for a very long time. She asked if they had given me specifics for how they had chosen the medications. I said no. To break it down: -This particular antibiotic, according to my pediatrician, is generally only given when other front line antibiotics have failed. My ped also questioned whether an antibiotic was necessary at all. -Since my son did not have an actively running nose, there was no reason for him to take an antihistamine. Even if his nose WAS runny, there was probably not much of a need for it. And there was NO need for a prescription. OTC children's benadryl would have been cheaper and more effective. -The steroids were deemed totally unnecessary since he had perfectly clear breathe sounds, he wasn't having trouble breathing, and he is not an asthmatic. While the antibiotic debate can rage on, it seems clear that the medications he was prescribed were outdated and too aggressive. It is too bad because we really liked the nurse practitioner when we were there. We have been advised by our pediatrician to stop the entire treatment prescribed by Urgent Care until they can review the notes from the visit and reevaluate the need for the antibiotic. We were advised to dispose of the other medications and not use them at all. So, I guess do your research if you are prescribed medication by this Urgent Care.
I had a blood test at Oxford's Urgent Care clinic that indicated my kidney function wasn't so hot. Urgent Care had me come back a week later to check it again, and told me the retest showed I was actually ok. Fast forward to a month later: I'm seeing another doctor who is looking at my medical records from the Urgent Care clinic. He tells me the first test Urgent Care did showed my kidneys weren't working too well and that their second test showed they had gotten worse, not better. Specifically, on this test results below 1.2 are ok. My first test was 1.6, and the second -- instead of showing things were fine or getting better, as Urgent Care claimed -- was 1.8. My kidney function had gotten worse. I'm glad the other doctor caught Urgent Care's mistake, but I'm scared to think what might have happened otherwise.
Yes, there is a wait here... But the staff was great. Dr. Coon was amazing and I was highly impressed!