Lindner Dental Associates PC: Gary Lindner, DMD, DMSc
Reviews
Don't ever go there. Many years ago they were OK, but now, in my opinion, they are a mill and only care about orthodontics and whitening where they make the most money (ie procedures not covered by insurance). The office staff has been nasty to me and my family and the Dentist-owners seem to tolerate that culture. Their business office/billing department appears incompetent. I experienced everything the other reviewers who have given them a low rating did. I left the practice and have had great care and no trouble at all from my new dentist's business office. Go elsewhere, you'll be glad you did, I am.
A lot of kids are afraid to go the dentist, but I never had that problem. Growing up under Dr. Lindner's dental care, I was spared that common phobia. His knowledge, bedside manner, and helpful staff prevented any kind of nerves or reluctance to return. I would recommend this practice for any family.
Unfortunately had a similar experience as Lisa. My family and I have been going there for over a decade; this will not be the case soon. While some of the dentists and orthodontists were polite, the front desk was always unpleasant. At their best they were curt and uninterested, at their worst they were just plain nasty. There was also an inconsistency in their assessment from visit to visit. There is a Yelp post where a user had a similar experience in regards to them claiming there are cavities that do not exist. They would tell me I have cavities and schedule me an appointment. I would cancel that appointment soon after and the next visit they would make no mention of any cavities. I'll take two stars off for this. Where I take another two stars off is because of the treatment I received similar to Lisa's. I had recently graduated school and obtained a job with dental benefits. When I obtained my benefits I was no longer eligible under my mother's. I told them this and gave them my information. They said it was no problem and they would take care of it, they did not. Over the next few months they proceeded to bill my Mother's insurance who would continue to reject the claim. After failing to file their claim and a few months had passed, they decided to just bill my Mother. She would call them and explain to them how I had my own insurance provider, they did not follow up for months. Now that unpaid bill is over a year old and my company has since changed providers. They are just saying its our problem, though inconveniently created by them. We are currently working with the old provider to get this sorted out, it doesn't look good for us. I feel like I got scammed. In my opinion this place has gotten to big as resembles something of a chop-shop I do not recommend Lindner's.
My daughter was a patient there since she was an infant, everything was fine, until recently. She had gone in for a cavity on April 15, 2009 and they never sent me a bill until September of 2010 for over $400. The problem here is that we were swithching insurances and now because it's 16 months later, no one will admit the claim, thus we are having to pay out of pocket. I sent him a letter, telling him I thought that 1/2 was fair to pay due to the circumstances here....he gave it to his office manager Ellen, who called me and said, no, you are liable for the entire bill. They never even called me during the 16 months to tell me it had been denied or was pending, no call,no bill and they treat a long time patient like this?: Thanks but we are definitely going elsewhere! They are also noted to be one of the highest priced dentists and orthodontists around....trust me I used to work for another orthodontist, they are about $1,500 higher on average! TAKE YOUR BUSINESS ELSEWHERE!!!!!
My children were patients of Lindner Dental Associates for more than 15 years, until moving away. Both received wonderful, gentle care. We have also been thrilled with the results of the orthodontic work Dr Gary did with our boys - the results still look terrific, years later.