Whatever you do, I can only advise you NOT TO GO THERE!They told me that I need a periodontal scaling, so I asked the nurse how much it is. She called my insurance and got back, saying that it's not covered and I will have to pay $175 for the service and had me sign some paper (without any prices quoted etc.). A couple weeks later I got a bill for $525... apparently, the nurse "forgot" to mention that it's $175 for each "quarter", and the work was done on three quarters.If anyone knows if there are legal steps I can take to contest this, please let me know!Anyway, the fun continues: At this visit they also told me that I need two fillings, and since it was supposedly impossible to do it right away, I had to schedule another appointment (of course that was before I knew about the $525 bill...).So I came back for another appointment, and the dentist asked me right away if we wanna get started with putting in my crown... "What crown???"... "well, you also need a crown"... nobody told me about that at my first visit!I declined the crown, but then had three fillings done (not two, as mentioned during my first visit).After a couple days it started to HURT LIKE HELL for days and days and days. I've had more than 10 fillings done in Austria, but that never happened before. I called, but they only told me this is perfectly normal... great!Well, bottom line: I FEEL SCAMMED! In my opinion, this is the most horrible place you can find! They give you wrong and incomplete information, and then blame it on you ...and make you pay big time! Update: Now they also sent me a late invoice and charged late fees, even though they never sent a bill before! This must be unlawful, and if anyone can recommend a good lawyer to deal with places like this let me know.

I recently became a patient of Collegtown Family Dental. I adored the staff and the attention that I received on my first visit. I have many issues with my mouth that I have not been able to get resolved with previous dentists. They actually took the time to make me feel comfortable and listened to the my questions and concerns. What a releif!

The staff at Collegetown Dental Associates is extremely friendly and competent. I hadn't been to the dentist in a really long time, but the technician was extremely nice and understanding. They did a very thorough job and my teeth felt great afterward. Highly recommended!

My first trip to Collegetown Dental was very positive, but I've been back five times and have found there to be very inconsistent customer service. The last time I went my appointment began 45 minutes late and everyone except my poor dental hygienist seemed to be in a terrible mood. The dentist marched into my room, couldn't have looked in my mouth more than 20 seconds before she deemed my uninsured mouth not worth her time. I was subsequently charged $35 for the "exam." (That's a rate of $6,300/hr, by the way.) If it wasn't for the kind and apologetic hygienist, I would have been really mad.

terrible customer service