I have visited this facility twice, once for myself and the 2nd time for my son. I did not have such a great experience the first time I went to this dermatologist, but I had to go there because this is the place that my insurance covered. The staff is more hypocritical than friendly, they never answer the phone; I called various times for myself (1st visit) and for my second visit to confirm my appt. thet never answered; when I got there I asked if there is another # for them because when I called they never answered,there excuse was we are very busy (got this answer for both visits) mind, that on my second visit the phones where ringing off the hook and the staff were all too busy talking to each other as for my first visit as well. On my visit the Dr. was so dry and did not even looked @ my face. The Dr. that saw my son seemed to be in a rush. Like what I had to say he has already heard before. He looked at my son in two second and that was it. He was talking so fast that I could not comprehend what he was saying. There service is pure garbage! and there customer service sucks!