Valley Eye Care
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Reviews
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Both my partner and I have contacted Valley Eye Care with eye emergency situations. In my partner's case, she called the office of the doctor she was seeing and that office actually referred her to the Valley Eye Care clinic because it was a Saturday. She is now a new patient at VEC. I, too, had an emergency, called and was seen the same day. The staff is friendly and both Dr. Hale and Dr. Arthers are professional and caring. I would highly recommend this clinic.
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The office setting was meticulous, from the lobby to the exam rooms. The testing equipment seemed to be state of the art. The pre-testing technician and the doctor were conscientious in explaining all the various tests -- any questions I asked were answered easily and comfortably. Shopping for frames was fun and easy! Overall, I was very impressed by my visit to Valley Eye Care.
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For over 20 years I have had excellent service from Valley Eye Care, especially Dr. Knutson, and now Dr. Arthurs. Dr. Arthurs has been proactive in referring me to resources, and those have all been positive experiences. The reception & billing staff are prompt and knowledgeable. The assistants and glasses fitters have also been great and explain procedures well.The office is clean and organized. I highly recommend Valley eye Care.
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Valley Eye Clinic came highly recommended by a friend, and Dr. Jim Hale and his staff conducted a thorough and pleasant exam with me. The front desk staff was among the most helpful I've experienced in health care--they processed my paperwork, proactively worked with my insurance company, and followed up with me. It was an excellent experience!
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I've been seeing Dr. Arthurs for two years now. She is great; always very patient and helpful and seems genuinely happy to be there. The staff and assistants are another story however. Everyone seems to dislike dealing with customers. I felt unwelcome at times and some kind of tension seemed to hang in the air. Dr. Arthurs is absolutely the reason I keep going back.
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