Friendly staff and Dr. Lancaster himself is a great dentist , very gentle and caring. He will make you laugh when you really don't want to. He is very talented and adaptive to your needs with little or no lectures on flossing - It is usually easy to get an appointment with this office with very little time wasted in the waiting room. Dr. Lancaster looks a lot younger than he actually is and is good with both the older and younger patients. I have been to a lot of dentists in my time and Dr. Lancaster rates at the top. If you need a tooth pulled this dentist will have it out before you even realize it, fillings, crowns, dentures he seems to do it all. Only drawback is that the office is easy to miss and hard to cross the road if heading east out of Lancaster. But his prices are very fair and lower than most of the dentists in the area.