The level of professionalism was severely lacking and the staff's responsiveness to my requests was poor. If a doctor of any sort is worth the prices they charge I would hope they would hire staff that believes in customer care. As a newcomer to the area I would recommend seeking care elsewhere.

I had been going to Dr. Durnats office for 3 years and this year their services have gone down hill. They are misscheduled me twice - essentially I would show up and they would not have me on the books. I have waited at least 30 minutes for my last appointment, and that was with a correct prescheduled appointment. Also, their staff don't listen-I had asked for a full mouth picture since we get one every 3 years. Their response was we only do those when needed and I would have to scheudle another appointment so they could verify it with my provider. Just find someone better, that's what I'll be doing.