austin vision center

Austin Vision Center

eye and vision centers
2415 Exposition Boulevard
Reviews
Barbara Laing - August 13, 2014

The people here are rude, inconsiderate and totally focused on the bottom line, not the customer. The owner refused to accept my insurance (they are an in-network provider) even when i provided written documentation for the coverage. The employees are odd, socially awkward and don't seem aware (i hope) that they are putting people off by their rude demeanor and insensitivity to the customer. These are not people who should be in the customer service business - none of them. I made a mistake by going back here after my first terrible experience - don't bother going.

A Google User - July 26, 2011

The doctor was nice and the exam was fine but I will not be returning here. They charged me a $50 'contact lens fitting fee' on top of my eye exam co-pay. I have been getting eye exams with the same insurance for 10 years and have never had this charge. When I asked they said 'our office does it differently'. Will definitely not return because of that.

A Google User - July 23, 2008

dr. matt baltazar at the tarry town location seemed inexperienced and was rude. when asking him questions as a new patient, he belittled me by treating me like an idiot. my prescription was not good either.

A Google User - November 04, 2010

This store botched everything in my order. Do not go here.

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