Vision City of Cedar Hill
Reviews
Total rip off. Spent $300 on a pair of glasses I can't use. When I returned and explained that I couldn't even read with them, they kept them for two weeks but never fixed them. They've been sitting in the drawer ever since. My wife had exactly the same experience, so we're out over $600.
Love love looooove this location. I totally have insurance but would rather pay because the service is awesome, the environment is lovely and walkins are ok. Staff is very friendly. Exams are quick and concise! Fabulous!
DO NOT SHOP HERE!!!!. First of all, the frames are extremely over priced. I'd say anywhere from $120-$150 dollars each (how much does your insurance pay???). Every pair of frames i saw here was at least $100 less everywhere else (even in the mall). Secondly, when i was there looking at frames, they put an authorization for 2 pairs of glasses with my insurance company, basically saying that I had already made a purchase from them. I had to call eyemed and get it all straightened out because i was unable to purchase glasses from another dealer as a result. Horrible pricing, horrible service. The doctor was cute, but that's about it.
My cousin,works there. Everything os fairly priced.
I became a patient about a year ago. The first order of contacts took a few weeks and the staff was pretty nice. I recently got new vision coverage and thought I would go back. Boy what a mistake! I ordered 2 pair of glasses special order and after 3 or 4 week I didn't hear from them. I visited the office and they didn't have a clue on where my file was and what was the status of my order. After serveral visits I finally received one pair of my glasses and after two months still waiting on the second pair. Vision City of Cedar Hill is the most untrained office staff I have had the torture of working with. I would avoid this place at all cost!