Familia Dental
Reviews
First time patient. Came early to fill out paperwork, gave them insurance information before I went in. Waited an hour before I left. It wasn't so bad waiting, until 3 other people who came AFTER me were called before me. So I asked why it was taking so long, the girl said it was because there was only 2 people working and 2 rooms so they were behind. Ok, no big deal, I understand being short staffed. However, right after I sat back down, A WHOLE FAMILY got called back. FOUR people. After waiting for that long, poor customer service, 7 people were called before I was. COMPLETELY UNACCEPTABLE.
I wouldn't even go as far as "fair" on this review. I was told I needed fillings on several teeth, got all of them done with Famila Dental, only to have the worst pain i've experienced after they were done. I went back and saw ANOTHER dentist (i've never seen the same dentist twice) only to be told that I probably should've had a root canal! not only did they cause me terrible pain with the fillings and the aftermath, but now i have MORE to fix! never going back, i prefer having ONE dentist, doing the job right, and not causing me MORE pain.
I guess I'm the only person who disagrees but their service was slow. They took forever to check my insurance. I got there at 2:30PM and didn't get seen until 5PM. They removed a wisdom tooth and caused me intense pain. That was some of the worst pain I've ever had. Reminded me all over of why I hate the dentist.
I redeemed my groupon today for the cleaning, x-rays and dental check-up. The dental assistants were very friendly and sweet. Dr. Kapil was wonderful and answered all my questions. The clinic is very nice looking and I noticed a large area for kids to play. Thank you, would love to come back :)
Horribly long wait times and untrustworthy dentists. I was told I needed several fillings, which is odd for me. Made an appointment to have a couple fixed and was told that the dentist I was supposed to see wasn't even scheduled to work that day...really?! I went to a different dentist and was told I didn't have a single cavity!! Funny how they just disappeared.