This is a horrible ER to go to. Yes they get you in quick but they are also trying to get you out just as fast. I have had to be admitted and before I was, I was seen by the ER twice the week before and each time they prescribed me something for the pain. Well I was to sick to take it so I went back and they admitted me and the doctor kept me there for 3 days and refused to give me anything for the pain even tho the ER doctors thought i did...I am now opening a mal-practice suite with this hospital and I wouldn't recommend it to my worst enemy.

I took my 15-month old daughter to this ER (because the wait time was only 11 minutes) the Saturday after Christmas because she was in a lot of pain, she was not moving very much and she had a fever. The paramedic and nurse came in to get information from me and I had to repeat it twice because the nurse said that she was not listening. Then the pediatric doctor came in (Dr. Sujatha Kaki) and barely said two words when she was not mumbling. She even caused my daughter pain when she was checking her throat, by not taking the stick all the way out of her mouth before turning to walk away. I was very certain that she had an ear infection, but they diagnosed her only with a cold and told me to basically do what I had already been doing. When my daughter was not better on Monday, I took her to her pediatrician and guess what, she had an ear infection. I will NEVER go to this ER again. My copay is a $100 and I am really sick about having to pay it. However, there were two people that I thought did a wonderful job, Chad, the paramedic and ironically, the lady who came in to get my insurance information and payment. Oh and when the nurse weighed my daughter I asked what was the weight and she gave me an extremely low number and told me that I had to multiply it by some number to get the correct weight...Really, my daughter is very sick and you want me to do math in my head! Like I said, I will NEVER go to this ER again. I learned that wait time is not everything.

First and foremost, it shouldn't take 5 nurses and eight different needle sticks to get an IV started. Not when the patient is completely cooperative and healthy. I was shocked by the lack of knowledge regarding my medical history by everyone in the nursing staff. Once I was transferred from Labor and Delivery to Postpartum I was ordered to drink a lot of water, EXACTLY opposite of what I had been just told earlier that day by the nurse anesthetist. I explained why I wasn't drinking lost of water (ie: my heart condition) and was then scolded for 'not informing' the nurses of that earlier. Point one: it's not my job to pass along doctors orders to you, which you should have already been told, and point two: I DID inform you of my medical history when I was admitted and then again while being prepped for surgery. It should be in big, red letters on the front of my medical chart. I also resent being woken up after having just given birth that day, at 11:45 at night to receive a blood draw to figure out whether or not I need to get a shot of Rhogam. I informed you that I did not, because both my son and I have a negative blood type, and was then scolded a SECOND time and told that I was wrong because my son had a positive blood type. When I insisted you look it up I was accused of being a 'difficult patient' and then, after looking at the screen, the nurse said 'oh, he does have a negative blood type. I guess you were right.” Right. So, I didn't need that completely unnecessary blood draw? I'm glad that I declined it then, but no I'm still the one being difficult. I also resent the fact that when I accidentally tugged on my incision wrong and stared bleeding from my surgical site it was no where mentioned in my doctors report. This was brought to my nurses attention and re-bandaged, but nowhere mentioned in my chart. These have all been annoyances of miscommunication and poor record keeping. There are also larger issues of quality of care and if procedures were even competed at all.

Went to the ER for a blood clot. It was fine in the begging then went down hill from there. Checked in on 8/19 Tuesday. Went through triage fine. Then when we got to the backroom of the ER forget it! Checked in around noon. Communication was poor. For example we sat in the pelvic room after we noticed vaginal bleeding and no one informed our PA. So we sat in there for about an hour. Finally I asked for an update and the PA said oh I didn't know you were in the pelvic room they didn't tell me. Then we sat in the hallway in a bed for about 3-4 hours before until we were placed in a temporary er room. Then we sat in there until about 7pm. So about 7 hours to get a room. It did not seem busy at all. So then we find out we were placed in the incorrect room and had to move again. During all this time no one seemed to be knowing what was going on because communication failures and shift changes. At one point someone asked if the vaginal bleeding was from her menstrual cycle. Not noticing she was prenenant!!! At this point it was comical. They said they would hook up the baby monitor and that never happened until the following day. We have been waiting to see the hematologist and are still waiting. It is now Thursday 8/21 and still have yet to see this magical hematologist who is the person who can discharge us. It has been 2 days of "oh he is coming" and never does he show up. Absolute nightmare. Me and my wife are taking off work for something she can be doing at home because the hematologist will not show up. I would recommend you not go here if you can avoid it!!!

June 2014 arrived at ER having had a heart attack. I drove myself. It took less than 60 seconds from walking in the door looking fine to being on a gurney and being seen. I was a patient for 15 days and had double bypass surgery. At this point I cannot say enough about the quality and consistency of the care. My surgeon was brilliant, the cardiologist was informative and helpful and the hospitalists managed services very well. And the nurses and staff were all great and caring.