FastMed Urgent Care of Wake Forest
Reviews
This is the second time I have given this place a chance, and yet again I was disappointed. The first time: I walked up to the door of this Fastmed 25 minutes before closing. I was not able to make it before this time due to my awful work schedule, but desperately needed medical attention. They sent a child to lock the door when they saw me walking towards the building... Second visit: I waited over an hour and a half to see a doctor. Three, maybe four, patients were taken back during this entire span of time. Don't waste your time. Just drive an extra 15 minutes to Raleigh. Front desk lady was nice, but everyone else needs to get. it. together.
This place is a disaster. Went in for pain and they said they would schedule the ultrasound and they would contact me in morning. Called at noon the next day, nothing scheduled and nothing in there records. Can't wait for the bill! Jackass People working here!
Been using FastMed in Wake Forest with my children for the past 5+ years, overall the care is acceptable. Always been fast in and out. The billing on the other hand is outrageous! You should definitely ask what the charges will be before seeking treatment, as you may get a big surprise when the bill comes.
Our experience was lackluster and disappointing to say the least. After rushing my fiance through the door in under 15 minutes and telling her she had allergies(she had been on allergy medication for 3 days at this point) and giving her sinus infection medication with cough syrup. I called them back the next day telling them that I felt a little disappointed in the service because she had deep congestion, a fever, and that the cough medication did not subdue her cough and she had been up all night. Their response included a call to my fiance( in a defensive manner, from someone different than I talked to, with his facts all misconstrued making her more upset and feeling worse!! When I tried to call them back they ignored all calls. Oh, and we did ask for a primary care referral which they did not give. If I could give a half star instead of 1 I would. Thanks a lot Wake Forest Urgent Care! You have not only lost all of our future business but all the people I know in North Raleigh and Wake Forest too. Way to handle your business! Dr. Clark, the woman I originally spoke to was nice, the guy that called back....should be let go.
The doctor was very courteous and everyone there treated me with kindness and concern. VERY fast service. You can even check in online!