Dignity Health Urgent Care of Maricopa
Reviews
What a joke, the first time I had to use them my son got hurt on his skateboard, had a huge cut on his forehead blood running down his face, it was 845 pm and as I walked up to the door they locked it and turned us away. My son was 5 at the time. The next visit I was having pain on my side, everything was fine until I saw the doc and as I was telling him what my symptoms where he told me that I was lieing and that I was making up symptoms! So I walked out. The doctor was a tall older man ever rude!!! Don't use this place drive to chandler or Casa Grande.
I wish I could give this place zero stars. First off, my father and I were looking for a clinic to see if they could remove a blemish on my fathers forearm. We went to the Sun Dance Family clinic first, and they told us that the Dignity Health Urgent Care should be able to treat it. After a few weeks, we head over to DHUC and ask the front desk if they would be able to help with our problem. The lady was no help at all, and told us that the doctor would have to see us first. Another question I asked was if it was expensive to be treated here, because we have no insurance because of Obama-care, and from what I understood she said that it depends on what the doctor does. Like all clinics or any medical facility, we were required to sign some documentation in order to proceed. My father blindly, and sinfully signed away. If only we had known we were getting ourselves into. Five minutes into signing we were called by the nurse. We had only asked to see a doctor about a blemish of the forearm, so it became a bit confusing as to why she had to write down my fathers weight, and put him on the scale. After taking vitals, the nurse led us to the room where the doctor would see us. The doctor came in 10 minutes later. Before he proceed, I notified him again that we were nervous, for we have heard rumors about how expensive it is to be treated without insurance, and he said not to worry. We also asked if he was able to remove the blemish. We did not worry. The doctor is this tall lanky gentlemen, and his attitude was a bit rude. The doctor examined my father, pushed down on the blemish, and concluded that what my father has could either be this or it could be that. There was no direct answer of what it is. He then left the room came back with four black and white papers telling us that it might be this or it might be that. We already know what it might be, and the whole purpose of our trip was to see if it could be removed. He then left, and five minutes later a lady comes in, and tries to sell us off to some other clinic as if we would agree with her. We went up to the front desk and had to pay. The total amount we owed was a price of $150 dollars. Let me take into consideration what we payed for which was, measuring my fathers weight, a doctor handing us some papers that were articles off the internet, and some lady trying sell us off to another clinic. I ate my pride and dignity, and decided not to argue. We would pay then go and never return. Three weeks later, a bill for $340 dollars comes in the mail. My fellow friends, do not make the same mistakes we made. Look elsewhere.
On 12-3-13 I took my wife Carol to the Dignity Health Urgent Care clinic in Maricopa, Arizona. We received a bill for what the insurance didn't cover and discovered we had been charged for an Emergency Room visit instead of an Urgent Care visit. We contacted their billing department and was told it wasn't an error and that their Urgent Care clinics are billed as Emergency Rooms! This constitutes billing fraud and we will take action to bring this to the attention of the appropriate authorities and, by way of the press media, to the attention of the residents of Maricopa. Beware!